{"id":13,"date":"2026-06-27T15:05:47","date_gmt":"2026-06-27T12:05:47","guid":{"rendered":"https:\/\/bonethootderi.com\/?page_id=13"},"modified":"2026-06-27T15:05:48","modified_gmt":"2026-06-27T12:05:48","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/bonethootderi.com\/index.php\/refund_returns\/","title":{"rendered":"Geri \u00d6deme ve \u0130ade Politikas\u0131"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Teslimat Ko\u015fullar\u0131<\/h2>\n\n\n\n<p>Bonethoot Deri \u00fczerinden verilen sipari\u015fler, \u00f6deme onay\u0131n\u0131n al\u0131nmas\u0131n\u0131n ard\u0131ndan haz\u0131rl\u0131k s\u00fcrecine al\u0131n\u0131r.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015fler, aksi belirtilmedi\u011fi s\u00fcrece <strong>1-3 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7erisinde kargoya teslim edilir.<\/li>\n\n\n\n<li>Resm\u00ee tatiller, hafta sonlar\u0131 ve yo\u011fun kampanya d\u00f6nemlerinde teslimat s\u00fcreleri de\u011fi\u015fiklik g\u00f6sterebilir.<\/li>\n\n\n\n<li>Kargo teslim s\u00fcresi, se\u00e7ilen kargo firmas\u0131n\u0131n \u00e7al\u0131\u015fma ko\u015fullar\u0131na ve teslimat adresine g\u00f6re farkl\u0131l\u0131k g\u00f6sterebilir.<\/li>\n\n\n\n<li>Sipari\u015finiz kargoya teslim edildi\u011finde, takip numaras\u0131 taraf\u0131n\u0131za e-posta veya SMS yoluyla iletilir.<\/li>\n<\/ul>\n\n\n\n<p>Teslimat s\u0131ras\u0131nda paketinizi kargo g\u00f6revlisinin yan\u0131nda kontrol etmeniz \u00f6nerilir. Paketin hasarl\u0131, y\u0131rt\u0131lm\u0131\u015f veya a\u00e7\u0131lm\u0131\u015f olmas\u0131 halinde teslim almadan \u00f6nce kargo g\u00f6revlisine <strong>Hasar Tespit Tutana\u011f\u0131<\/strong> d\u00fczenletmeniz \u00f6nemlidir. Tutanak tutulmadan teslim al\u0131nan g\u00f6nderilerde sonradan olu\u015ftu\u011fu iddia edilen hasarlardan Bonethoot Deri sorumlu de\u011fildir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130ade Ko\u015fullar\u0131<\/h2>\n\n\n\n<p>6502 Say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda Kanun kapsam\u0131nda, t\u00fcketiciler teslim ald\u0131klar\u0131 \u00fcr\u00fcn\u00fc <strong>14 g\u00fcn<\/strong> i\u00e7erisinde herhangi bir gerek\u00e7e g\u00f6stermeksizin ve cezai \u015fart \u00f6demeksizin iade etme hakk\u0131na sahiptir.<\/p>\n\n\n\n<p>\u0130ade i\u015fleminin kabul edilebilmesi i\u00e7in;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn\u00fcn kullan\u0131lmam\u0131\u015f olmas\u0131,<\/li>\n\n\n\n<li>Orijinal ambalaj\u0131 ile birlikte eksiksiz g\u00f6nderilmesi,<\/li>\n\n\n\n<li>Etiketlerinin \u00e7\u0131kar\u0131lmam\u0131\u015f olmas\u0131,<\/li>\n\n\n\n<li>Yeniden sat\u0131labilir durumda bulunmas\u0131,<\/li>\n\n\n\n<li>Fatura veya sipari\u015f bilgileri ile birlikte g\u00f6nderilmesi<\/li>\n<\/ul>\n\n\n\n<p>gerekmektedir.<\/p>\n\n\n\n<p>\u00dcr\u00fcn\u00fcn kullan\u0131m\u0131ndan kaynaklanan deformasyon, \u00e7izik, y\u0131pranma, koku, leke veya kullan\u0131c\u0131 hatas\u0131 nedeniyle olu\u015fan hasarlar bulunan \u00fcr\u00fcnlerin iadesi kabul edilmemektedir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130ade Edilemeyen \u00dcr\u00fcnler<\/h2>\n\n\n\n<p>A\u015fa\u011f\u0131daki \u00fcr\u00fcnlerde cayma hakk\u0131 kullan\u0131lamaz:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kullan\u0131c\u0131 iste\u011fine g\u00f6re ki\u015fiye \u00f6zel \u00fcretilen veya \u00f6zelle\u015ftirilen \u00fcr\u00fcnler,<\/li>\n\n\n\n<li>Hijyen nedeniyle iadesi uygun olmayan \u00fcr\u00fcnler (ilgili mevzuat kapsam\u0131nda),<\/li>\n\n\n\n<li>Kullan\u0131m sonras\u0131 tekrar sat\u0131\u015f\u0131 m\u00fcmk\u00fcn olmayan \u00fcr\u00fcnler,<\/li>\n\n\n\n<li>Ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f ve kullan\u0131lm\u0131\u015f \u00fcr\u00fcnler.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130ade S\u00fcreci<\/h2>\n\n\n\n<p>\u0130ade talebinizi \u00f6ncelikle m\u00fc\u015fteri hizmetlerimiz ile payla\u015fman\u0131z gerekmektedir.<\/p>\n\n\n\n<p>Onaylanan iadelerde \u00fcr\u00fcn, belirtilen iade adresine eksiksiz olarak g\u00f6nderilmelidir.<\/p>\n\n\n\n<p>\u00dcr\u00fcn taraf\u0131m\u0131za ula\u015ft\u0131ktan sonra gerekli kontroller yap\u0131l\u0131r. \u0130ade \u015fartlar\u0131n\u0131 sa\u011flayan \u00fcr\u00fcnlerin bedeli, ilgili mevzuatta belirtilen s\u00fcreler i\u00e7erisinde \u00f6deme yap\u0131lan y\u00f6ntem \u00fczerinden iade edilir.<\/p>\n\n\n\n<p>Bankalar\u0131n iade i\u015flemlerini hesaplara yans\u0131tma s\u00fcresi de\u011fi\u015fiklik g\u00f6sterebilir. Bu s\u00fcre\u00e7 Bonethoot Deri&#8217;nin sorumlulu\u011funda de\u011fildir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">De\u011fi\u015fim \u0130\u015flemleri<\/h2>\n\n\n\n<p>\u00dcr\u00fcn de\u011fi\u015fim talepleriniz i\u00e7in teslim tarihinden itibaren m\u00fc\u015fteri hizmetlerimizle ileti\u015fime ge\u00e7ebilirsiniz.<\/p>\n\n\n\n<p>De\u011fi\u015fim i\u015flemleri \u00fcr\u00fcn\u00fcn stok durumuna ba\u011fl\u0131 olarak ger\u00e7ekle\u015ftirilmektedir.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Hasarl\u0131 veya Hatal\u0131 \u00dcr\u00fcnler<\/h2>\n\n\n\n<p>Taraf\u0131n\u0131za ula\u015fan \u00fcr\u00fcn\u00fcn;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Hasarl\u0131,<\/li>\n\n\n\n<li>Eksik,<\/li>\n\n\n\n<li>Yanl\u0131\u015f g\u00f6nderilmi\u015f,<\/li>\n\n\n\n<li>\u00dcretim hatal\u0131<\/li>\n<\/ul>\n\n\n\n<p>olmas\u0131 durumunda \u00fcr\u00fcn\u00fc teslim ald\u0131ktan sonra m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede bizimle ileti\u015fime ge\u00e7meniz gerekmektedir.<\/p>\n\n\n\n<p>\u0130nceleme sonucunda \u00fcretim veya g\u00f6nderim kaynakl\u0131 bir hata tespit edilmesi halinde de\u011fi\u015fim veya iade i\u015flemleri Bonethoot Deri taraf\u0131ndan kar\u015f\u0131lanacakt\u0131r.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">\u0130leti\u015fim<\/h2>\n\n\n\n<p>Teslimat, iade ve de\u011fi\u015fim s\u00fcre\u00e7leri hakk\u0131nda her t\u00fcrl\u00fc soru ve talebiniz i\u00e7in web sitemizde bulunan <strong>\u0130leti\u015fim<\/strong> sayfas\u0131 \u00fczerinden veya m\u00fc\u015fteri hizmetlerimiz arac\u0131l\u0131\u011f\u0131yla bizimle ileti\u015fime ge\u00e7ebilirsiniz.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Teslimat Ko\u015fullar\u0131 Bonethoot Deri \u00fczerinden verilen sipari\u015fler, \u00f6deme onay\u0131n\u0131n al\u0131nmas\u0131n\u0131n ard\u0131ndan haz\u0131rl\u0131k s\u00fcrecine al\u0131n\u0131r. Teslimat s\u0131ras\u0131nda paketinizi kargo g\u00f6revlisinin yan\u0131nda kontrol etmeniz \u00f6nerilir. Paketin hasarl\u0131, y\u0131rt\u0131lm\u0131\u015f veya a\u00e7\u0131lm\u0131\u015f olmas\u0131 halinde teslim almadan \u00f6nce kargo g\u00f6revlisine Hasar Tespit Tutana\u011f\u0131 d\u00fczenletmeniz \u00f6nemlidir. Tutanak tutulmadan teslim al\u0131nan g\u00f6nderilerde sonradan olu\u015ftu\u011fu iddia edilen hasarlardan Bonethoot Deri sorumlu de\u011fildir. \u0130ade [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"acf":{"like_count":0,"save_count":0,"view_count":7},"_links":{"self":[{"href":"https:\/\/bonethootderi.com\/index.php\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bonethootderi.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bonethootderi.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bonethootderi.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bonethootderi.com\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":1,"href":"https:\/\/bonethootderi.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":138,"href":"https:\/\/bonethootderi.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/138"}],"wp:attachment":[{"href":"https:\/\/bonethootderi.com\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}